MICROAGE SERVICES SUPPORT
MicroAge Services include basic support, in addition to deeper, advanced support offerings.
MicroAge Support Responsibilities
MicroAge’s support role includes:
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Troubleshooting and providing technical guidance for issues and escalations
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Collecting and validating specific services request details
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Maintaining communication with administrators to ensure issues are effectively addressed
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Assisting with licensing, invoicing, and subscription inquiries
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Supporting all purchasing and trial inquiries